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Carlton Abbey Hotel and C Spa - Customer Reviews
Number Of Reviews: 240
Find out what our customers think by checking out some independent reviews for Carlton Abbey Hotel, Kildare, posted by guests who have stayed at our hotel.
A group of 20 of us spent a fabulous weekend here in July. We stayed in the spacious family apartments, dined in both the Restaurant and Bar where the food was excellent. The staff were extremely efficient and friendly. The Leisure Centre was a bonus and we will all definitely be back.. The only complaint was the weather.. Rain.. But it is Ireland after all..
Paul Malone
I recently stayed in one of the family apartments while attending a wedding. The wedding reception itself was fantastic. The staff were very fast and accommodated all my dietary requirements. I would highly recommend the apartments for a large group. The whole apartment was very spacious and well kitted out.
Shauna O'Brien
My husband and myself have just come back from a weekend in the Carlton Abbey and we had the most fantastic time. The staff are so friendly and helpful, from the moment we walked through the door we were ...
made to feel welcome. The facilities in the hotel are fantastic particularly the Sap and Leisure centre. The bar is absolutely beautiful as is the dinning room, along with the food. Thank you, to all the staff in the hotel, you made the 1st weekend my husband and myself went away without our son, relaxing and memorable. ---
Lian
My sister and I stayed at your hotel for 3 nights (luxury break). On arriving we found the receptionist not very welcoming. No greeting of any sorts. That night we found alot of hairs on the duvets ...
tried to contact reception but no reply. this room (214)was extremely noisy. IN the morning I explained the problems to the receptionist who didnt seem that bothered. The new room was ok but again found hairs on the pillow and the noise level was the same. At this stage we left it go. During our stay none of the front desk staff were any way welcoming.However the dining, bar and leisure club staff were all more than helpful and friendly and deserve the praise they have got in other reviews. ---
ms C o connor
Thank you for leaving feedback on your recent stay with us. Whilst I am sorry to hear about the quality of service you received from the front desk, I appreciate when guest take the time let us know what they enjoyed and what can be improved on as we always strive to improve our standards and maintain the highest level of service we can achieve.
I have discussed your points with the Reception staff and we have updated our guidelines on service for the front desk. Housekeeping will be extra vigilant in checking the linen to make sure it is spotless and of the highest quality.
My sincerest apologies for the inconvenience caused during your stay, I hope this will not deter you from staying with any of the hotels in the Carlton Group in future.
Kind Regards,
Ted Egan
General Manager
My stay was perfection and just what I needed to reboot. I had a visit to the C-Spa too for a superb massage. Thanks for a wonderful time.
Inge Burger
fantastic stay on a weekend break and the staff were excellent, really enjoyed the trip
Paul
Had a great time here staff where the best 12 in our group will all be back soon, thanks for a great time' 3nights for 2, food is great beer is cold what more do you want!
brendan
We did an over night stay in Athy recently and we really enjoyed our stay. The dinner was gorgeous and the service was wonderful, we will definitely be back
angela sawyer
We enjoyed our stay at the hotel and the staff were friendly and accommodating. I love how the hotel was done up with the antique furniture on display along the hallway. The pillow that I had was the best one i ever had.
Jennifer Camilon
Stayed for one night only, short break away from Dublin, very helpful and friendly staff, hotel spotless and funky bar area. Pool complex also very nice. Close to Athy town for more bars and shops.
Jenny Farrell
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